Cancellation by the participant
A full refund is available when a cancellation request is received at least 24 hours before the confirmed session time. Requests received less than 24 hours before the session are not eligible for a refund.
CANCELLATION & REFUNDS
Fair notice. A clear refund rule.
The policy below applies to each ₹599, 45-minute online NEET Strategy Session.
Effective 6 September 2026 · Last updated 6 September 2026Rescheduling
A confirmed session may be rescheduled once at no additional charge when the request is received at least 24 hours before the confirmed time. A request made later is subject to availability and may be treated as a late cancellation.
No-shows and late arrival
Failure to join the confirmed session, without prior notice, is treated as a no-show and is non-refundable. If a participant joins late, the session will ordinarily still end at the scheduled time.
Cancellation by Shashwat
If the session cannot be delivered at the confirmed time, the participant may choose a mutually suitable replacement time or a full refund.
How to request a refund
Send the request through the contact form with the participant’s name, registered email address, payment reference and confirmed session time. Eligible refunds are initiated to the original payment method. The time taken to appear is controlled by Razorpay and the participant’s bank or payment provider.
Duplicate or incorrect payment
If a duplicate charge or incorrect amount is identified, contact us promptly with the payment reference so it can be reviewed and, where verified, refunded to the original payment method.